CASE STUDY

Rebuilding IT after a spin off

Polifilm Group

· 12/2022 to 06/2025

Group:

around 1,600 employees, more than 20 sites

Our role:

Chief Information Officer, leading the global IT and ERP teams

around 20 %

lower IT operating costs

Global

IT and ERP teams led

TISAX

compliance requirements met

Situation and objectives

  • Rebuilding IT after a spin off, without existing group structures
  • No coherent IT organisation, no defined processes or ownership
  • Goal: a secure, scalable IT landscape and solid IT governance
  • Goal: meet compliance requirements, TISAX among them

Activities and responsibilities

  • Full responsibility for IT and ERP as CIO
  • Defining the IT strategy and the target picture
  • Building the IT organisation, leading the global IT and ERP teams
  • Steering providers, contracts and licences

Focus areas

  • Building a secure cloud infrastructure
  • Establishing central processes for operations, security and support
  • Service catalogue, role model and change process
  • Provider management and licence optimisation
  • Compliance including TISAX

Technologies and methods

  • Microsoft 365, Azure AD, Intune
  • Dynamics 365 Business Central
  • Sophos, CrowdStrike, Veeam
  • ITIL 4, TISAX, GDPR

Rebuilding IT after a spin off

Results

  • Secure and scalable cloud operations
  • Transparent IT governance with service catalogue, role model and change process
  • IT operating costs reduced by around 20 percent
  • IT as a business enabler, clearly higher stakeholder satisfaction

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